Terms of Service
These are the terms you agree to when you buy coaching from Solum. They are written to be read. If something here is unclear, ask at hello@solumfitness.com before you buy.
Who you are contracting with
WWG - International UAB, a private limited company registered in Lithuania, company code 183240088, VAT number LT100004162112, registered at Hipodromo g. 1, LT-20116 Ukmergė, Lithuania, trading as Solum. Email hello@solumfitness.com or phone +370 678 55388. The coaching is delivered by Tomas Pivoras.
What Solum provides
Solum sells nutrition, daily rhythm and body data coaching for adults. Level 1 is a one-time purchase. Level 2 and Level 3 are recurring subscriptions billed monthly or every three months until cancelled. What each level includes is listed on the page at the moment you buy, and that list is part of this agreement. Solum is for people aged 18 or over.
Not medical advice
Solum is coaching, not healthcare. Nothing here diagnoses, treats or prevents any condition. Tomas Pivoras is not a doctor and does not present as one. Where blood work is reviewed it is read by licensed medical partners and used as one input among several, never as a diagnosis. Speak to your doctor before changing what you eat or how you train, particularly if you take medication or have a diagnosed condition.
Your responsibilities
- Give accurate information when you sign up and keep it up to date, because the plan is built on it.
- Tell us about any medical condition, medication, injury or allergy that could matter, at the start and whenever it changes.
- Stop and speak to a doctor if anything in the programme makes you feel unwell.
- Use the material for yourself. Plans are written for one person and are not to be resold or published.
Results depend on what you actually do. Solum commits to the work described at each level, not to a particular number on the scale or in your blood work.
Payment and renewal
Payment is taken by Stripe at checkout, in euros, and the prices shown include any tax that applies. Level 1 is charged once. Level 2 and Level 3 renew automatically on the same day of each month, or of every third month, at the price you signed up at, until you cancel. Stripe emails a receipt for every payment.
If a renewal payment fails, Stripe tries the card again over the following days and you are told by email. If it still has not gone through after 14 days the subscription ends and coaching pauses until you restart it. Nothing is owed for a period that was never paid for.
If a price is going to change for an existing subscription, you are told by email at least 30 days before the renewal it applies to, and you can cancel before then.
Cancelling
You can cancel a subscription at any time by emailing hello@solumfitness.com from the address you signed up with. There is no minimum term and no cancellation fee. Cancellation takes effect at the end of the period you have already paid for, and coaching continues until then. Everything already delivered to you, your plans, targets and notes, stays yours. Your right to withdraw in the first 14 days, refunds and the Hume kit are covered on the Refunds and Cancellation page, which is part of these terms.
Solum may end a subscription if these terms are seriously breached or if coaching cannot safely continue. If that happens the unused part of the current period is refunded.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law, and nothing here takes away the rights you have as a consumer.
Beyond that, Solum is responsible for loss that is a foreseeable result of failing to deliver the coaching with reasonable care and skill, up to the amount you paid in the 12 months before the claim. Solum is not responsible for outcomes that depend on how the programme is followed, for decisions made against the advice to consult a doctor, or for information that was withheld or inaccurate. Devices from Hume Health are covered by the manufacturer's warranty and by your statutory guarantee.
Governing law
These terms are governed by the law of the Republic of Lithuania, and disputes go to the Lithuanian courts. If you are a consumer living elsewhere in the EU you keep the protection of the mandatory consumer law of your own country and can bring a claim there.
Please write to hello@solumfitness.com first, as most things are settled in a reply. If not, consumers can take a dispute out of court to the State Consumer Rights Protection Authority of Lithuania, Vilniaus g. 25, 01402 Vilnius, vvtat.lt.
Changes to these terms
The version that applies to a purchase is the one published on the day you bought. For subscriptions, changes are emailed at least 30 days before they take effect, and you can cancel before then.
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